FAQ

FAQ Details

A. To become an authorized travel agent of Travelnacre cost nothing. simply click on the ‘Agent Register menu and complete the register as a travel agent ‘ button at the below of this page, and within a short period you’ll receive a welcome email. our admin team will verify the documents and activate your accounts soon. please used your email and password to login in the page.

A. Each user name has a unique identity and cannot be changed. However, should you want to change your password you can do this by clicking agent menu and click forgot password. After that you can reset your password with received email link.

A. Yes, we have given this facility under agent list management in Account management option on the tool. All traction will come under master user name and master can see all the transactions but sub user can’t see the details and they can only those transactions which are done by them.

A. Travelncare is a leading B2B travel portal. We offer a wide range of services to our partners, enabling them to serve their customers efficiently, with the right pricing and inventory

A. On the home page, underneath the 'Login' button, you'll see 'Forgot Password?' Just click on that, enter your user name or e-mail ID, and we'll e-mail a link from where you can select a new password.

A. As well as vast flight, Umrah,Holidays, inventories, and around the clock customer support, you will also benefit from discounts on sales of air tickets, holiday packages, Umrah

A. Yes, you can. Just go to 'add mark-up options' and you can set the service fee for each airline, and for domestic and international. After issuing ticket you can also add service fee to click add transaction fee.

A. You can make payments using credit cards, debit cards, wallet, mobile banking, net banking, cheques, or cash and EMI .

A. To make a payment to your account, you need to click on “Deposit Management” in the 'Accounts' click new or online deposit drop down menu. This will take you to a page where you can quickly and easily pay any amount into your account or you can contact with admin for payment upload.

Yes, you can hold a booking as per rules of Airlines,

A. You can request a copy of e-tickets that have been booked at any time via Travelncare portal. Simply access the ticket queue, from where you can print it out or make a request for it to be e-mailed to you.

A. Boarding passes are given to customers at the time of check-in. Ensure they take their e-ticket and one form of identification with them when travelling.

A. Each airline has it own cancellation policy. Therefore, we suggest that you always cancel the flight as early as possible, and certainly no less than four hours before the departure time.

A. You can book up to nine (9) seats at a time (except Jet Lite)